Management Team


Vlad Voskresensky foto

Vlad Voskresensky, CEO

Vlad Voskresensky is one of the original founders of InvisibleCRM. He was also co-founder and CEO of Afortio, an offshore software development company. Voskresensky is experienced in executive management and new business development, and he is responsible for the company’s overall strategy and key functions management. A strong technology background and superior analytical skills make Voskresensky InvisibleCRM’s ideal information technology leader. Voskresensky has two Masters Degrees, with honors, in International Business Relations and Informatics.

Dwight DePalmer foto

Dwight DePalmer, President

Dwight DePalmer joined InvisibleCRM in 2007 to drive the company’s OEM and services business. A veteran of the CRM industry, DePalmer has held positions including RVP of Sales, VP Product Development and CTO, with companies such as Clarify, Siebel, XPLANE and OnTarget. Most recently, he managed CRM product strategy at Oracle. DePalmer is a graduate of Control Data Institute and a lifelong student of the art and science of sales.

Jeff Krider foto

Jeff Krider, COO

Jeff Krider, InvisibleCRM’s Chief Operations Officer (COO), oversees the company’s strategy and operations. He is also focused on establishing strategic alliances and partnerships, developing sales channels and supervising a global marketing strategy. Jeff is an IT veteran and brings over 26 years of sales, marketing and executive leadership experience in the technology industry. Prior to joining InvisibleCRM, he held C-level positions in leading software and service companies, including IBM, etNetworks and Accenture. Jeff is a graduate of the Pennsylvania State University. He is a proud father of four children and a licensed soaring and private instrument rated pilot.

Vlad Voskresensky foto

Konstantin Vaganov, CTO

Konstantin Vaganov is a Chief Technical Officer at InvisibleCRM and one of its original founders. Having a strong software development background, Konstantin merges deep practical technology experience with analytical and management skills necessary to control and extend technology platforms which form the foundation of InvisibleCRM products. Konstantin is a graduate of National Technical University of Ukraine and has Master’s Degree with Honors in Informatics.

Minde Fawcett, Director of Customer Success

Minde Fawcett, Director of Customer Success has responsibility for global Sales and Services of the InvisibleCRM’s flagship products.  Prior to joining InvisibleCRM, Minde spent 22 years in finance, sales and sales operations leadership roles.   She developed expertise in CRM technology and information infrastructure with notable accomplishments in her positions at Fortune 100 companies such as Amgen Pharmaceuticals, McKesson and Oracle Corporation.  Minde graduated magna cum laude from the University of Phoenix, is ITIL certified and an accredited sales methodology and sales leadership instructor.  She volunteers her time to charitable causes, lives in Mesa, Arizona and enjoys golf whenever possible with her husband Brad.



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