For Amdocs
Outlook Integration for Amdocs CRM (OI4A)
OI4A brings together Amdocs CRM and Outlook to create a unified sales workplace, offering all customer information, contact databases, calendars and tasks in one slot. It allows users to process customer interactions easily and effectively, using the MS Outlook's flexible structure.
Unified sales workplace
No need to juggle two applications when updating contacts, schedule and tasks
No need to juggle two applications when updating contacts, schedule and tasks
Effective communication
Automated and easy email processing
Automated and easy email processing
Mobility
Ability to work with Amdocs CRM objects even offline
Ability to work with Amdocs CRM objects even offline
