The InvisibleCRM Document Library

General Product Information

Information to help you gain a better understanding of InvisbleCRM.

• InvisibleCRM_Datasheet (.pdf)
  The InvisibleCRM Datasheet
  A short overview of the ideas driving InvisibleCRM and the product suite description.
• InvisibleCRM_Booklet (.pdf)
  The InvisibleCRM Ecosystem
  A booklet containing an overview of our entire product line.
• ICRM Suite for SugarCRM (.pdf)
  InvisibleCRM for SugarCRM
  A datasheet with an overview of the InvisibleCRM product line for SugarCRM/
• SalesDesktop datasheet (.pdf)
• SalesFolder datasheet (.pdf)
• SalesAlerts datasheet (.pdf)

InvisibleCRM Post Cards

Small and printable postcard-like documents containing product highlights, features, and benefits.

• SalesDesktop_postcard (.pdf)
• SalesFolder_postcard (.pdf)
• SalesAlerts_postcard (.pdf)

Solution Descriptions

• InvisibleCRMLicensing (.pdf)
  A datasheet describing the InvisibleCRMLisensing Solution for ISV vendors.
• SyncThroughAPI (.pdf)
  This technical whitepaper describes how InvisibleCRM technologies work with Web Services API
• InvisibleCRM Scales for Larger Accounts

Topical Presentations

Presentations on InvisibleCRM ideas and philosophy, market analysis, comparison with other Outlook integration tools.

• InvisibleCRM Mission
• SalesDesktop vs. Salesforce Outlook Edition
• SalesDesktop vs. MS CRM 3
• InvisibleCRM Outlook and Lotus Notes integration for Oracle/Siebel

Quick Tours

Product quick tours will easily guide you through the process of installation and set up and highlight basic features.

• SalesDesktop for Salesforce QT (.pdf)
• SalesFolder for Salesforce QT (.pdf)
• SalesAlerts for Salesforce QT(.pdf)
• SalesFolder for SugarCRM QT (.pdf)
• SalesAlerts for SugarCRM QT(.pdf)

Featured Articles

Analyst research notes and articles about InvisibleCRM

• A Closer Look At InvisibleCRM (.pdf)
  By Nucleus Research

• Cool Vendors in CRM Sales and Customer Service and Support
  (registration needed)
  By Gartner
  
  
• Will InvisibleCRM's take on embedded CRM allow it to see profits?
  (registration needed)
  By The 451 Group

Technical Whitepapers

• InvisibleCRM Technical FAQ (.pdf)
• SalesDesktop for Salesforce FAQ (.pdf)
• SalesDesktop for Salesforce Presentation (.pdf)
• Installation of SalesDesktop in enterprise environments (.pdf)
• SalesDesktop for Siebel and Oracle on Demand - IBM Lotus Notes edition
• SalesDesktop for Siebel - Outlook Edition
• SalesDesktop for Siebel - Sales Guide
• Security White Paper (.pdf)
• SalesDesktop Customization Whitepaper (.pdf)