We are trying to do our best to meet our customer needs and expectations and increase their personal productivity. We analyze the salesforce.com’s IdeaExchange http://ideas.salesforce.com, searching for the most frequent customer requests and finding out how we can solve these issues or suggestions by using InvisibleCRM Suite for Salesforce: SalesDesktop, SalesFolder and SalesAlerts.
Below you can find these Salesforce user requests and the way they can be solved with our InvisibleCRM products:
Alerts for Date Fields
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The idea is to be able to set alerts for dates, for example, the anniversary of an employee. It would be great if the person in charge could receive an alert for all the due dates in the next month, without having to edit the records to trigger the alert.
Link to source
(Sales Force Automation, Marketing Automation, Analytics)
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 What InvisibleCRM Support Team Guru say:
Do it with SalesAlerts
SalesAlerts does not just only notify you about the recent changes in Salesforce.com items, but also provides you with reminders about upcoming events such as a Contact’s birthday, the date for closing Opportunities, and so on (screenshot #1). You can open the list of such hot items any time, even in an offline mode (screenshot #2).
Attached Screnshots:
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More than 3 Groups By in Reporting
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In the reporting wizard, there is a limitation in the Group By section to three fields. It would be nice to increase this number to 10 for more flexibility in displaying data.
Link to source
(Analytics)
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What InvisibleCRM Support Team Guru say: Do it with SalesAlerts
Working with SalesDesktop allows you to use all the features, which you are used to while working with Outlook. Build view with any groups’ hierarchy as simple as drag and drop and print it the way you see it on the screen.
Attached Screnshots:
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Outlook usage tips for sales force
