We are trying to do our best to meet our customer needs and expectations and increase their personal productivity. We analyze the salesforce.com’s IdeaExchange http://ideas.salesforce.com, searching for the most frequent customer requests and finding out how we can solve these issues or suggestions by using InvisibleCRM Suite for Salesforce: SalesDesktop, SalesFolder and SalesAlerts.

Elena Kozhushko
Support Manager
Email:elena.kozhushko@invisiblecrm.com 

Below you can find these Salesforce user requests and the way they can be solved with our InvisibleCRM products:

User Mailing Lists for Document Forwarding

70
PROMOTES
I store technical reference documents under the Documents tab. Sometimes, I want to email the updated versions to all of my field support engineers, who also have Salesforce user accounts. I would like to set up a mailing list that contains my field engineers, so I do not have to keep entering them individually.

Link to source  (Service and Support)

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