We are trying to do our best to meet our customer needs and expectations and increase their personal productivity. We analyze the salesforce.com’s IdeaExchange http://ideas.salesforce.com, searching for the most frequent customer requests and finding out how we can solve these issues or suggestions by using InvisibleCRM Suite for Salesforce: SalesDesktop, SalesFolder and SalesAlerts.

Roman Kravchenko Support Manager Email: support@invisiblecrm.com

Below you can find these Salesforce user requests and the way they can be solved with our InvisibleCRM products:

By Category

By Category

By Product

By Product

• Activity Management (8)
• Administration (5)
• Analytics (2)
• Customization (7)

• Desktop Solutions (9)
• Integration (8)
• Marketing Automation (2)
• Mobile (1)

• Sales Force Automation (7)
• Service and Support (1)
• User Experience (13)
• Other (5)

• Ability to add Outlook Emails to Leads
• Activity Tab
• Add "Related To" Field in Outlook
• Add Notes to the Offline Edition
• Add to Outlook Button included with Save Button
• Allow Emails Created Offline to be Sent and Added to Salesforce.com
• Change Record Owner while Editing the record
• Create Flag in MS Outlook when Email has been added to Salesforce
• Custom Objects and Outlook
• Edit Single Fields on Double Click
• Email to Lead
• Event Time (Drop Down)
• Import from Vcard/Outlook/Entourage
• Including contact details when using Outlook Sync
• Lotus Notes Edition / Outlook Edition - Record to CC and BCC recipients when using "Add Email" / "Send and Add"
• Mark Emails in Outlook as already been added to SFDC
• Name Formatting
• Need Ability to Log a Call, Add a Note, Add a Task/Event etc. in Offline Edition
• Next Lead Please! Why go back to the List?
• Only Selected Contacts should be Synchronized with Outlook
• Outlook - Sending Attachments, Upload, Document Storage Feature
• Outlook Plugin should always "Send and Add" Email if its Recipient is in the Salesforce Contacts Database
• Printable View: Customize Printable Views
• Relate an Activity to an Account in Outlook
• Send and add while Offline (In Flight) for Outlook Edition
• Synchronization of same Contacts for different Users
• Want Attachments to be added with Outlook Add Email and Add Case

• Add Notes to the Offline Edition
• Attach Outlook Emails in Outlook File Format to Records from Outlook Addition
• Mass Deletion of Attachments
• Modify Page Layout on Documents Tab
• Outlook - Sending Attachments, Upload, Document Storage Feature
• Upload Multiple Documents at One Time
• User Mailing Lists for Document Forwarding

• 'My Watchlist' in Salesforce.com
• Alerts for Date Fields
• Closed Opportunity Alerts/Workflows
• Create Email Alerts when an Object Changes
• Create some kind of "Briefcase"
• More than 3 Groups By in Reporting
• Opportunity Sales Team Notification on Opportunity Update
• Uploading Images of Contacts

• Schedules Synchronization for Offline Edition
• Searching for Texts in Word Attachments